Our Policy Info
What You Need to Know
We founded Barking On The BLVD with one principle in mind - providing an incredible shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies below and don’t hesitate to contact us if you have any questions or require further information.
In-store Customer Care Policy
All humans & animals will be treated with the upmost respect & love at all times. It's in our human being nature & loving heart to provide our guest nothing less than the best customer care. We are very fair but firm in respects to our policies and doing what's right by our customer base while we protect the needs of our business.
Our Return Policy
This is a very strict policy
We will refund purchases returned in original packaging with a receipt within 30 days of purchase. Refunds will be issued in the same form of tender with which the product was purchased.
Goods returned opened or without a receipt will be denied. If a Gift Card was used as a partial tender, that returned amount will be issued store credit. Final sale on all clearance items. Please remember we are a small privately owned company and most goods returned is considered a loss.
Exceptions - (Under no circumstance can these items below be returned)
There are some exceptions to our policy regarding returns and refunds.
All Clearance Items
Cats: Litter Pans, Sanitary Products, Cat Trees, Crates
Dogs: Muzzles, Crates, Special Orders, Sanitary Products (Pet Diapers)
Shipping and Delivery
How We Do It
All products that need to be return cannot be done using our delivery service. This service is strictly for our customer base that lives within a 7 mile radius that makes an in-store, on the phone or online purchase.
Fees are subject to change:
FREE - Up to 7 miles
$7.99 - 7 to 12 miles
Special deliveries upon request over 12 miles.